Important Notice

These Terms & Conditions hai baje forms the legal basis for using the platform. By registering or using any of our services, you are deemed to have agreed to these terms. If you disagree with any term, please refrain from using the platform.

General Terms & Conditions

hai baje An internationally licensed online gaming platform serving users in Bangladesh and other countries. These terms are available in both English and Bengali; however, in the event of any conflict, the English version shall be considered authoritative.

The right to modify these Terms & Conditions at any time hai baje reserves the right to do so. We will notify you of any changes via your registered email and a notice on the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.

  • Users must comply with all applicable laws when using the platform
  • Hai baje reserves the right to restrict its services in certain countries
  • For any service-related inquiries, please contact us at support@haibaje.ws
  • These Terms & Conditions constitute a legal agreement between the user and hai baje

Account Registration & Eligibility

hai bajeTo open an account at , you must meet the following requirements.

Age Requirement

Minimum age is 18. A valid date of birth must be provided at registration. If an account holder is found to be under 18, the account will be closed immediately and all deposited funds may be forfeited.

One Account Policy

Only one account is permitted per person, household, IP address, or payment method. If multiple accounts are detected, all of them will be closed and any bonus funds will be forfeited.

Information Accuracy

All information provided at registration must be accurate and truthful. False or incorrect details may result in account closure at any time. To update your information, please contact our support team.

Warning

A copy of your national ID or passport may be requested for KYC verification. Large withdrawals may be held until verification is complete.

Financial Transactions — Deposits & Withdrawals

Deposit Policy

hai bajeThe minimum deposit amount at  is ৳200. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Funds are credited to your account instantly in most cases. Bank transfers may take 1–3 business days.

  • No hidden charges on deposits
  • Payment gateway fees may apply
  • Only payment methods registered in your own name may be used for deposits
  • Use of third-party payment methods is strictly prohibited

Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 24 hours, though weekends and public holidays may take slightly longer. Withdrawals can only be made to the same payment method used for the deposit.

KYC verification is mandatory before your first withdrawal. Withdrawals exceeding ৳50,000 may require additional documentation. We monitor all large transactions as part of our anti-money laundering policy.

Bonus & Promotion Terms

hai bajeAll bonus offers at  are subject to the following general terms. Each bonus may also have its own specific conditions, which will be detailed on the relevant offer page.

Welcome Bonus

New members can receive up to 150% on their first deposit. To qualify, the first deposit must be made within 7 days of registration. The Welcome Bonus carries a ×20 wagering requirement.

Wagering Requirement

A wagering requirement must be met before bonus funds can be withdrawn. For example, a ৳1,000 bonus with a ×20 requirement means you need to place ৳20,000 in bets. Bonus balance cannot be withdrawn until the wagering requirement is fully completed.

  • Welcome Bonus: ×20 Wagering
  • Reload Bonus: ×25 Wagering
  • Cashback: ×15 Wagering
  • Free Bet: ×10 Wagering
Tips

Slots are the most effective way to complete bonus wagering quickly. For Sports Betting, only bets placed at minimum odds of 1.50 count towards the wagering requirement.

Bonus Abuse Policy

If bonus abuse is suspected hai baje reserves the right to investigate. If bonuses are claimed across multiple accounts from the same household, IP address, or payment method, all bonuses will be cancelled. The bonus program is designed to reward new and existing players — it is not a financial strategy.

Gaming Rules

hai bajeAll games on use Certified Random Number Generator (RNG) technology. Every game outcome is completely fair and verifiable.

Technical Issues

If a game is interrupted due to a technical issue, any bet that has already been processed will be considered valid. However, hai baje reserves the right to void any abnormal winnings resulting from a server or software error.

Live Game Rules

In Live Casino games, the dealer's decision is final. If a game is cancelled due to a technical error, all bets will be refunded. For Sports Betting, official results are used for settlement.

  • Use of VPN or proxy during gameplay is prohibited
  • Use of automated betting software is strictly prohibited
  • Any dispute regarding a game outcome must be reported within 48 hours

Prohibited Activities

The following activities hai bajeis strictly prohibited on. Any proven violation will result in permanent account closure.

  • Multiple Accounts: Operating multiple accounts for the same person or household
  • Bonus Abuse: Claiming bonuses using false information or through multiple accounts
  • Collusion: Colluding with other players
  • Software Exploit: Exploiting bugs or vulnerabilities in gaming software
  • Money Laundering: Using the platform for money laundering
  • Hacking: Attempting unauthorized access to the platform's systems
  • Misconduct: Abusive behavior toward other users in live chat or in-game
Important

Hai baje reserves the right to notify the relevant authorities if any fraudulent activity is detected. All funds held in the account may be subject to forfeiture.

Account Closure & Suspension

hai baje The right to suspend or permanently close any account at any time, for any reason, is reserved. Accounts may be closed without notice under the following circumstances.

  • Violation of these Terms & Conditions
  • Evidence of fraud or deception
  • Failure to complete KYC verification
  • Long-term inactive accounts (2 years)
  • Court order or legal requirement

Users may close their account at any time by emailing our support team. Before the account is closed, you will have the opportunity to withdraw your available balance (excluding any bonuses).

Responsible Gaming Policy

hai baje believes gaming is for entertainment, not addiction. We care about every player's mental and financial well-being, and have put in place various safeguards accordingly.

Self-Exclusion

If you feel your gaming is getting out of control, use the self-exclusion option. It can be set from 30 days up to permanent. You will not be able to log in to your account during the self-exclusion period.

Limit Settings

You can set your own daily, weekly, and monthly deposit limits. Loss limits, session time limits, and bet size limits can also be configured. All these protections are completely free.

For more details, visit our Responsible Gaming Page here.

Dispute Resolution Process

For any disputes or complaints, please email support@haibaje.ws in the first instance. An initial response will be provided within 48 hours. Complex cases may take up to 7 business days to resolve.

Complaint Process

  1. Step 1: Contact our support team directly
  2. Step 2: If unresolved, you may request a management review
  3. Step Three: If the matter remains unresolved, you may escalate it to the licensing authority

Hai baje follows a fair and transparent process for all dispute resolution. Every complaint is taken seriously and investigated impartially.

Changes & Updates

hai baje These terms and conditions may be updated at any time. For significant changes, we will notify you by email at least 14 days in advance. Minor changes may be communicated through a notice on the website only.

This page always displays the latest version of our Terms & Conditions. To access a previous version, please contact our support team. Any updates we make are always done with our users' best interests in mind.

Contact Us

If you have any questions about these Terms & Conditions, please get in touch with us: support@haibaje.ws — we're always ready to help you in Bangla.