Overview

hai baje places your privacy above all else. This Privacy Policy explains what data we collect, why we collect it, and how it's kept secure. By using the platform, you agree to this policy.

What Information Is Collected

hai baje We collect various types of information while you use the platform. This information is used to provide you with the best experience and to keep your account secure.

Information Provided Directly

Information you provide during registration or account management includes:

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Home Address
  • National ID or passport number (for KYC verification)
  • Payment information (bKash/Nagad number, bank account)

Automatically Collected Information

While you use the platform, our system automatically collects certain technical information:

Data Type Purpose
IP Address Security Verification & Location Detection
Device Information Platform Optimization
Browser Information Ensuring Compatibility
Login Time & Date Detect Suspicious Activity
Gaming History Personalized Experience
Transaction Records Financial Security & Audits

Purpose of Data Collection

hai baje No data is collected without purpose. Every piece of information serves a specific function. The foundation of our privacy policy is data minimisation — we collect only what is strictly necessary.

  • Service Delivery: To create your account, process transactions, and deliver gaming services
  • Identity Verification: To complete the KYC process in compliance with legal obligations
  • Security: To prevent fraud, money laundering, and unauthorized access
  • Customer Support: To handle support issues and process complaints
  • Platform Development: To analyze usage patterns and improve service quality
  • Marketing: To send you relevant offers based on your consent
  • Legal Obligation: To meet regulatory requirements
Good to Know

Your explicit consent is obtained for marketing communications. You may withdraw this consent at any time.

Data Sharing Policy

hai baje Your personal data is never sold to third parties. However, limited information may be shared with trusted partners in specific circumstances.

Who Your Data May Be Shared With

  • Payment Processor: Required details for processing transactions via bKash, Nagad, or bank
  • Game Provider: Minimum data necessary for game operation
  • Legal Authority: Where required by court order or government directive
  • Audit Bodies: To the regulatory authority for license compliance

Never Shared With

  • Advertisers or marketing companies
  • Data brokers or information resellers
  • Unrelated Third Parties
Important

Hai baje will never share your password, card number, or full financial details. If anyone claims to be hai baje and asks for this information, it is a scam.

Cookies & Tracking Technologies

hai baje The platform uses cookies and similar technologies. These are stored as small data files in your browser and help improve the quality of our services.

Cookie Type

Cookie Type Purpose Mandatory?
Essential Cookies Login Session & Security Yes
Functional Cookies Remembering language & preferences No
Analytics Cookies Usage Statistics No
Marketing Cookies Relevant Advertising No

Cookies can be deleted or blocked through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

Data Retention Period

hai baje Your data is not retained beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations.

  • Account Information: For the duration of active account + 5 years
  • Transaction Records: 7 years (as required by financial law)
  • KYC Documents: 5 Years (regulatory requirement)
  • Gaming Logs: 3 Years
  • Support Conversations: 2 years
  • Marketing Preferences: Until Consent Is Withdrawn

After the retention period, data is securely deleted or anonymized.

Your Rights

hai bajeEvery user registered on - retains the following rights regarding their data.

Right to Access Your Data

You can request a copy of the data we hold about you at any time. We will send it to you within 30 days of receiving your request.

Right to Rectification

If any of your information is incorrect, you can request a correction. Contact our support team or make changes directly in your account settings.

Right to Erasure

You can request deletion of any data that falls outside our legal obligations. This request can also be made when closing your account.

Right to Data Portability

You may request an export of your data in a machine-readable format (JSON or CSV).

Exercise Your Rights

To exercise any of the rights listed above support@haibaje.ws— email us with the subject line "Data Request".

Children's Privacy

hai baje This is a strictly adults-only platform. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor has used our services, the account will be suspended immediately and all associated data deleted. If you believe your child is using hai baje, please notify us right away.

Security Measures

hai bajeemploys industry-leading technical and organizational measures to keep your data secure.

  • SSL/TLS Encryption: 256-bit encryption on all data transfers
  • Two-Factor Authentication (2FA): An extra layer of security at login
  • Firewall: Advanced Network Security
  • Regular Security Audits: Periodic reviews conducted by external experts
  • Access Control: Staff can only access the information necessary for their specific role
  • Incident Response Plan: Users will be notified within 72 hours in the event of a data breach

No internet service can guarantee 100% security, but we are committed to maintaining the highest standard of protection.

Changes to the Privacy Policy

hai baje This Privacy Policy may be updated at any time. For significant changes, you will be notified at your registered email address at least 14 days in advance.

The most current version of this Privacy Policy will always be available on this page. Check the "Last Updated" date at the top of the page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, reach out to us directly. Our dedicated privacy team is always on hand to help.

Email
support@haibaje.ws
Response within 48 hours
Live Chat
By logging in to the platform
24/7 Support